4r444 Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") describes how 4r444 ("Platform", "we", "us", "our") collects, processes, stores and protects personal information relating to players and visitors ("you", "your") who access the 4r444 website at 4r444.app. By registering an account or using the 4r444 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.

This Policy applies to all players accessing the 4r444 platform from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur and Mymensingh. We handle personal data with care and in accordance with applicable data protection standards. We do not sell, rent or trade your personal information to third parties for marketing purposes.

Information We Collect

4r444 collects personal information that is necessary to provide a safe, compliant and functional gaming service. The categories of information we collect include the following.

• 👤 Identity InformationFull name, date of birth, nationality and a government-issued identity document (National ID, passport or driving licence) collected during KYC verification.
• 📇 Contact InformationEmail address, phone number and residential address provided at registration or during account updates. This is used for account communication and support.
• 💳 Financial InformationTransaction records including deposit and withdrawal history, payment method identifiers (e.g. bKash account reference, Nagad reference) and transaction amounts in BDT. We do not store full payment credentials.
• 📱 Technical & Device DataIP address, browser type, device type and model, operating system, session timestamps and pages visited. This data is used for security monitoring, fraud prevention and platform optimisation.
• 🍪 Cookies and Usage DataSession cookies, preference cookies and analytics data collected via standard browser cookie mechanisms. See the Cookies section below for full details.

How We Use Your Information

4r444 uses personal data only for the specific purposes described below. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

Data Sharing and Disclosure

4r444 does not sell, rent or trade your personal information to third parties. We may share data with the following categories of recipient only to the extent necessary for the purposes described in this Policy.

• Payment processors and financial service providers (including bKash, Nagad, Rocket and Upay) to facilitate deposits and withdrawals — limited to the transaction data strictly required to process the payment.
• Game software providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt and Microgaming) to the extent necessary to deliver game services — these providers may receive session identifiers and game history data.
• Identity verification and KYC service providers engaged to assist with the player verification process — limited to the identity documents and information strictly required for verification.
• Regulatory authorities, law enforcement agencies or courts where 4r444 is required by law or a valid legal process to disclose information — 4r444 will disclose only the minimum information required and will endeavour to notify the affected player where legally permissible.

All third parties who process personal data on behalf of 4r444 are required to handle that data securely, to use it only for the specified purpose, and to comply with applicable data protection obligations. 4r444 does not permit third parties to use your personal data for their own independent marketing or commercial purposes.

Cookies and Tracking Technologies

4r444 uses cookies and similar tracking technologies to enable core platform functionality, remember your preferences, maintain your login session, and collect aggregated analytics data about how players use the platform. Cookies are small text files stored in your browser. They do not contain executable code and cannot access other data stored on your device.

The types of cookies used by 4r444 include: strictly necessary cookies (required for the platform to function — cannot be disabled), functional cookies (remember your language and display preferences), and analytics cookies (aggregate usage statistics used to improve the platform). 4r444 does not use advertising or behavioural tracking cookies that profile you for third-party ad networks.

Data Retention

4r444 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Account data including identity documents, transaction history and KYC records are retained for a minimum of five years from the date of account closure to comply with anti-money laundering record-keeping obligations.

Marketing preferences and consent records are retained until you withdraw consent or for three years from the last interaction, whichever is earlier. Technical log data used for security monitoring is retained for up to 12 months. At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with 4r444's data disposal procedures.

Data Security

4r444 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 4r444 platform, encrypted storage of sensitive personal data at rest, access controls limiting data access to authorised personnel only, and regular security reviews of our systems and processes.

While 4r444 applies industry-standard security practices, no system connected to the internet can be guaranteed to be completely secure. You are responsible for keeping your account login credentials confidential and for ensuring that you log out of your account after each session, particularly when using a shared or public device. If you suspect any unauthorised access to your account, contact the 4r444 support team immediately.

Your Privacy Rights

As a player on the 4r444 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 4r444 support team via live chat or email. We will respond to all verified requests within a reasonable timeframe.

To exercise any of the rights described above, please contact the 4r444 support team via live chat on the platform or by email at [email protected]. We may need to verify your identity before processing your request to ensure the security of your account data.

Third-Party Links and Services

The 4r444 platform may contain references to game software and services provided by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt and Microgaming. While 4r444 selects its game providers carefully, we do not control and are not responsible for the privacy practices of third-party providers. Your interactions with game software operated by third-party providers are also subject to those providers' own privacy terms, which we encourage you to review separately.

Children's Privacy

The 4r444 platform is strictly intended for adults aged 21 years and above only. 4r444 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and permanently close the associated account. If you believe a minor has registered on the 4r444 platform, please contact our support team immediately at [email protected].

Changes to This Policy

4r444 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make a material change to this Policy, we will update the "Last updated" date at the top of the page and, where appropriate, notify registered players via the email address associated with their account. Continued use of the 4r444 platform following any update to this Policy constitutes your acceptance of the revised version. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way 4r444 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the 4r444 platform.

You may also reach us by email at [email protected]

How 4r444 Protects Your Privacy

Privacy at 4r444 is not just a legal document — it is built into how we operate. Here is what our commitment looks like in practice for Bangladesh players.